Refund policy

We have a NO return policy, which means you have 0 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. The item can only qualify for a return if it was damaged in shipment and proof of damage is documented & photographs are take and sent to us, no later than 48hrs after delivery.

To start a return, you can contact us at creationsbybella627@gmail.com. Please note that returns will need to be sent to the following address: will be provided when email is sent. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at creationsbybella627@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 


Refunds
No refunds or exchanges after purchases, all sales final.